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Medical Image Sharing through the HIE Brings Unprecedented Cost and Productivity Improvements to Central New York

HealtheConnections and eHealth Technologies find success with innovative solutions

Rochester, N.Y., March 1, 2018 – HealtheConnections, the regional Health Information Exchange (HIE) serving 11 counties of central and northern New York, and eHealth Technologies, the leading provider of image-enabled HIE solutions, have teamed up to develop resources for healthcare providers to share medical images more efficiently throughout the region since 2011. This partnership is empowering providers to view diagnostic-quality medical images when and where they are needed with a single click, anywhere, anytime.

They’ve recently worked to expand these capabilities with Transfer-to-PACS, one of the growing suite of services included in the eHealth Connect® Image Exchange platform from eHealth Technologies. This solution is unlike any other image platform currently available. Tightly integrated with HIE platforms, it automates one of the most cumbersome and costly burdens borne by patients and imaging service providers alike. Accessing and importing prior imaging studies from external providers is vital in the diagnosis and treatment of critical conditions like cancer, stroke and heart disease. To learn more visit:

With Transfer-to-PACS, nearly 500 users in more than 20 HealtheConnections’ participating organizations now have just one place to go to locate, view and/or transfer critically-important external medical images from other providers. One click from the patient’s record replaces what might otherwise take several days or more, burden patients with chasing down imaging CDs from multiple locations, and waste vital clinical staff time exporting, importing and reconciling records from diverse locations –time that could be available for direct patient care. HealtheConnections participants are transferring more than 8,800 image studies per month, an increase of 600% since offering the service.

“HealtheConnections provides a unique image sharing capability, one that is only possible if it is part of a HIE or Clinical Information Network,” stated Gary Larson, Executive Vice President & General Manager of HIE Solutions for eHealth Technologies. “Only by leveraging the sophisticated community-wide master patient identifier system and patient consent protections such as those provided by HealtheConnections can these capabilities be provided with just one click.”

“The HealtheConnections’ Transfer-to-PACS option is our first source for outside images,” shares Jim Colone, Director of Ancillary Services at Syracuse Orthopedic Specialists (SOS).  “Our providers don’t want to view images from multiple outside sources on different viewers.  HealtheConnections allows us to pull those images into our PACS that the doctors are familiar with.  This makes the viewing and manipulation of images more efficient. Transfer-to-PACS allows us to see prior exams and to transfer only those pertinent to the patient’s musculoskeletal issue as opposed to having to import an entire CD that may have non-orthopedic studies on it.”

About eHealth Technologies

eHealth Technologies is the leading provider of image-enabled Health Information Exchange (HIE) and referral solutions, serving leading HIEs across the US and over half of the nation’s top 100 hospitals, including 17 of the top 20 U.S. News & World Report Honor Roll Hospitals for 2017-2018. eHealth Connect® Image Exchange enables HIE subscribers access to full diagnostic quality medical records in the context of the patient record.  The company’s eHealth Connect® solutions enhance patient and physician satisfaction by streamlining care transitions and assuring physicians have the right information to care for their patients. Visit www. Follow us on Twitter, Facebook and LinkedIn.

About HealtheConnections HealtheConnections (pronounced “healthy connections”) delivers trusted and valued services, which support health care transformation and efficiency initiatives focused on achieving the triple aim of better care, better population health and lower health care costs. HealtheConnections provides health information exchange (HIE) services* and population health improvement support services for the 11 counties of the Central New York region. The name HealtheConnections represents our commitment to engage and collaborate with health care physicians, hospitals, public health, mental and behavior health and human services, and other health care providing entities, insurers, businesses and consumers to deliver regionally valued services and initiatives that support New York state’s health information exchange and population health improvement agendas. *HealtheConnections is accredited by NYS Department of Health as a qualified participant of the State Health Information Network of New York (SHIN-NY).







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