Forrester TEI Study

Hospitals & Healthcare Organizations Realize $5.9M in Benefits using eHealth Connect®

A 2025 Total Economic Impact™ study conducted by Forrester Consulting and commissioned by eHealth Technologies confirmed the delivery of $4.7 million in quantifiable savings and incremental profit gains worth $1.2 million over 3 years. This includes FTE and efficiency savings, incremental profit, and increased revenue potential.

See how eHealth Connect streamlined the retrieval of complex medical records, images, and pathology.

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$0.0M

Realized Benefits

0%

ROI Over 3 Years

Investment Payback

0
months

What is the Total Economic Impact™ study?

A Forrester Total Economic Impact™ (TEI) study provides an objective, third-party analysis to measure the financial benefits, costs, and risks of your software investment. It delivers a compelling business case, helping you justify value and make informed decisions with confidence.

The findings presented here are based on a composite organization, modelled on real-world insights and data from eHealth Technologies customers. The results reflect the tangible outcomes that similar hospital systems can achieve with the eHealth Connect platform.

$0.0M

in total quantified savings

FTE and operational cost savings.

$0.0M

in incremental profit

More productive first appointments, less patient leakage, more time to focus on billable care.

<6

months to payback

Measurable impact for a healthier bottom line, fast.

Based on a representative a hospital system headquartered in the US with over $5 billion in annual revenue, 30,000 employees and several destination service lines which receive thousands of patient referrals from out-of-network hospitals.

Key Benefit

Streamlined access, faster decisions

Reduced delays in treatment lead to more productive first appointments, less patient leakage, and more time to focus on billable care.

$0.0M

in incremental profit over 3 years

Key Benefit

Less admin more impact

Less time collecting, organizing and reviewing charts.

Handle more patients with no need to hire, focus on higher-value tasks, and reduce clinician stress and burnout.

0 FTEs

(~$3.9M) saved across nursing, physician and non-clinical roles in 3 years

Key Benefit

More efficient operations less cost

Digitize records to eliminate scanning, documenting, storing and disposing of CDs and paper files.  Reduce repeat testing and imaging due to incomplete records.

Over $0.0M

Lower operating costs over a 3-year period

Key Benefit

Real financial impact, healthier bottom lines

With eHealth Connect to automate the collection and organization of medical histories, images and pathology, hospital systems experience lower costs with increased revenue potential.

0%

Return on investment, payback in <6 months

“We leverage [eHealth Connect’s] technology to send requests out, and when the records come back, they're clean, organized and ready for our teams to take action. There are no bottlenecks. There’s no grinding through all these administrative tasks. It enables our teams to focus on clinical outcomes, which is what really matters.”

Director of Business Operations

Download the Total Economic Impact Study today

Discover why the top hospitals trust eHealth Technologies to collect their patients' medical records, images, and pathology materials securely and compliantly to support meaningful appointments and provide better patient care.  
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Help patients get on the road to recovery faster

Decrease time to treatment

Schedule and meaningful first appointments faster, drastically reducing the time to treatment.

Reduce clinician burnout

Reduce workload and enhance job satisfaction by giving clinicians valuable time back in their day focus on what matters most – patient care.

Decrease costs

Automate the collection and organization of patient information to reduce the need for training and additional staff.

Increase revenue

Give clinicians more time to see additional patients, deliver better patient experiences and improved outcomes so referring clinicians will be more likely to send new patients your way.

The Total Impact of eHealth Connect

Request an Intro Meeting

Discover why the top hospitals trust eHealth Technologies to collect their patients’ medical records, images, and pathology materials securely and compliantly to support meaningful appointments and provide better patient care.

Download the StudyCalculate Your ROI
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